A refrigerator’s primary role is to preserve food by maintaining low temperatures to inhibit bacterial growth. When a GE refrigerator freezes food, it typically indicates a problem with the refrigeration system’s components. Common culprits include a faulty thermostat, damaged evaporator fan, or blocked air vents. Troubleshooting steps include checking temperature settings, ensuring proper food placement, cleaning air vents, and resetting the thermostat. If these measures fail, professional assistance may be required to diagnose and repair issues such as refrigerant leaks, compressor failure, or control board malfunctions.